What is meant by conflict resolution?

Conflict resolution refers to a constructive approach to addressing disagreements and disputes. The correct choice emphasizes that this process involves cooperation and problem-solving between the parties involved. Rather than allowing the conflict to escalate, conflict resolution seeks to understand different perspectives and find mutually acceptable solutions.

This approach fosters understanding, encourages open communication, and often leads to healthier relationships, whether in a personal, workplace, or community context. The focus is on collaboration, which can transform a potentially damaging situation into an opportunity for growth and understanding.

In contrast, the other options highlight less effective methods of handling conflict. Avoiding confrontations can lead to unresolved issues that may resurface later. A strategy based purely on winning typically disregards the needs and feelings of the other party, which may cause further conflicts down the line. Relying solely on a higher authority to make decisions can undermine the personal responsibility of the individuals involved in the conflict, potentially leading to resentment and a lack of engagement in the resolution process.